Page 9 - Customs Today Winter1984-OCR

Commissioner: Inspector Eisenhauer: has adversely affected enforce
Is there any particular reason I would guess thet we use only one red lane ment?
you don't put some inspectors in about 90 percent of the time. We do switch to Inspector Cook:
plain clothes down there? two red lanes if we get high-risk flights in, or if No, not at all. Actually, we've found you
we know that we will be collecting a lot of duty can leave it up to the inspectors' experience and
Inspector Casale:
I don't know any reason. I do know the from an arriving flight. expertise. They are pretty well able to pick out
inspectors would like to work in plain clothes With flights coming from the Orient, who should be examined. Their selectivity is
just to get rid of some of the distractions we've we've found it's a good idea to open up the extra producing more seizures.
mentioned. red line because you get a lot of people who will Commissioner:
Commissioner: declare say $3,000 worth of merchandise when What about profiles? Are they
How about Chicago? Do you they are actually carrying $5,000 or even distributed to all the airports? I
use roving inspectors? $10,000 worth. mean do you receive profiles that
Commissioner:
Inspector Eisenhauer (Chicago): are developed in other airports?
Part of the time we do. Actually, the way It always fascinates me how Inspector Cook:
it's been working is that the inspector works people will try to beat Customs out Yes we do. That's something we were
with the enforcement team, roving out in the ca of paying duty or how they will look talking about before this meeting, the improve
rousel area most of the time, but part of the time for an inspector with red hair, or ment in communications and training in the
is assigned to work back in secondary helping one who's smiling, or one who's not area of profiling and behavioral patterns.
with seizures. smiling. I've talked to people who Commissioner:
have sure-fire ways of getting
Commissioner: Some people have suggested
Now I understand that one of through Customs, ways they al that the use of rovers could result in
the results of using rovers is that ways use, that always work. the inspectors in primary and sec
What about Miami? Have you
the supervisory inspectors get ondary relaxing their enforcement
more deeply involved in the activity gained anything by going to Red/ intensity. Do you agree?
Green?
on the floor, is that right? Inspector Bauman:
Inspector Casale: That may be true in the case of the obvious
Inspector Bauman (Miami): I've worked on a number of passenger
Yes, with the rovers in Miami they've es drug courier. That is, the inspectors in primary
tablished a supervisor for each shift. This has processing systems in Miami, going back to and secondary would expect the rovers to get the
ASSIST. Red/Green seems to be the best. I be obvious ones. But somebody who beats the pro-
really helped. The supervisors that have been as lieve the average time for most people from plane
signed are very enforcement minded and also very
landing to out the door is 35 to 40 minutes. Hosting a round tabic discussion at Headquarters,
good supervisors. It's all working out very well. Commissioner von Raab discussed Customs Red/
Commissioner: Commissioner: Green passenger inspection systems with inspectors
Of course, in Chicago you can Yes, I know it's improved. What from major gateway airports across the country. As
change green lines to red simply by about Houston? Yours is the most Assistant Commissioner Eugene H. Much, Inspec
turning off the green light and turn freewheeling Red/Green system. In tion and Control, (in rear) observes, Commissioner
ing on the red light. Do you have to other words, the green lane there is von Raab finds out firsthand how Red/Green is work
make this switch very often? the easiest to use. Do you think it ing at airports from the Atlantic to the Pacific.

CUSTOMS TODAY / WINTER 1984